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 Norphonic has won the contract to provide new VoIP Emergency Roadside Telephones (ERT) inside the road tunnels in Iceland.
The contract, which was won in the face of global competition, is the start of a structured plan to replace all old legacy analogue telephones with modern Heavy Duty VoIP telephones. The Norphonic VoIP ERT telephones will also be installed in several new road tunnels currently under construction.
”Norphonic’s robust performance coupled with the unique VoIP capabilities makes this an ideal emergency roadside telephone solution” comments Guðmundur Ingi Guðmundsson, at Smith & Norland, a leading system integrator in charge of the installation and replacement programme. ”The Norphonic Heavy Duty VoIP telephone is built on Open SIP Standards which enables easy integration with both new and existing network infrastructures, making the telephone solution highly scalable and future-proof”
Strict Safety Requirements
In the tender for the Emergency Roadside Telephone (ERT) solution, the Iceland Public Road Authority put emphasis on the need for full redundant service, making sure that there always is a back-up in case one line goes down. The telephone also needed to have a proven track record of working in ERT roadside applications, whilst the sound quality needed to have a MOS (Mean Opinion Score) of 4 or higher.
Norphonic fulfilled all the requirements, as Helge Rognstad, global sales and marketing director at Norphonic explains "The Icelandic ERT solution is based on a Norphonic VoIP product with two single mode fiber ports built into the telephone, which allows a fully redundant service. Furthermore, the Norphonic product has an excellent voice sound quality with a Mean Opinion Score of 4.3 (the best perceived MOS is 5). Norphonic Heavy Duty VoIP telephones also have a long and successful track record, having been installed in numerous tunnels in the past".
Auto-dial on Handset Lift and Remote Monitoring
The ERT system will be based on a Norphonic’s solution without a keypad, allowing stranded motorists simply to lift the handset to be put straight through to the emergency services, eliminating the need for road users to remember what telephone number to dial in case of an emergency.
The Norphonic telephones also comes with an in-built self-monitoring and fault check function which reduces maintenance costs considerably, as any maintenance or upgrades can be done from a central location.
In terms of the central solution in Iceland, an Alcatel PBX switchboard solution will be implemented to work seamlessly with the Norphonic VoIP Telephones. The system will eventually connect all roadside telephones in Iceland to one central IP-based control and monitoring room.
"We are excited to have won this Emergency Roadside Telephone contract in Iceland” Helge Rognstad concludes, "and we look forward to working with the customer in the installation process".
More Information Available: Customer Success Story
Please click on the below link to access a customer case study on how the Iceland Road Administration has implemented Norphonic.
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